A Watch For Everyone
X Watch SE
The Mandatory Lifestyle Starter Pack
X Watch 1
Premium Style, X-Ceptional Price
X Watch 1 Pro
Go Top Of The Line, Go X-tra
Sync with
theSuccess
Dive into
theFUTURE
FAQ
Warranty and return policy
How long is the warranty period for X watches?
All X watches are covered under warranty for 12 months starting from the date of purchase. To view details regarding the warranty application process and how eligibility is determined, please check the support section.
Product information
Which smartphones are X watches compatible with?
X watches are compatible with any smartphone, as long as your device is running at least Android 5.0+ or iOS 9.0+. For details on the compatibility of your preferred model, click on the "View details" button for the model and check the "Compatibility" section.
Are X watches water resistant?
All X watch models are at least IP67 rated, offering water resistance till depths of about 1 metre for up to 30 minutes. However, we discourage prolonged submersion in water to prevent unexpected device faults.
Ordering and shipping
Where can I purchase a new X watch?
You can purchase your X watch by clicking on the "Buy Now" button for your selected model. X watches can also be purchased from most retail stores all over Bangladesh, and also at any DXG retail outlet.
How long does delivery take?
If you have ordered your X watch from our online store, you will receive your product at your delivery address within 5 working days.
Business inquiries and large orders
How can I place a bulk order?
To place a bulk order, simply reach out to us at "business@getx.co" with your order requirements. We'll take it from there and get in touch with you to discuss your order further.
How can I explore opportunities for collaboration?
To contact someone regarding potential business opportunities, please reach out to our team at "business@getx.co". We will then be able to provide you with more information and assist you further in exploring collaboration possibilities. We appreciate your interest in partnering with X, and we look forward to hearing from you.
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